Prioritizing Clinical Focus With A Dental Affiliation Platform
About the Client
Our Texas-based customer offers non-clinical and administrative support services to dental operators. They have a network of 150+ dental clinics under their hood and 100,000 active patients. They help dental operators to prioritize the clinical focus and take care of everything else that comes under the desk work. Their services help to rebalance the dentist’s lifestyle and take the extra load off their shoulders.
A Cloud-Based Web Application To Seamlessly Run Dental Practices
JTC has designed an application for the support team that helps to manage every administrative task that is needed to run a dental clinic from patient communication, data analytics, vendor management to taxation workflows and much more.
Unlike many traditional applications, it also uses real-time GRPC bi-directional streaming to communicate with dental offices to cloud servers to provide real-time insights. The application supports various roles to ensure each person sees the right information on the platform.
The product is used by over 250 support staff at the company and maintains data of over 350GB over the last 4 years. We built a desktop application using Electron and React to sync millions of data points from all dental clinics to the cloud in order to drive key insights and operational statistics. The platform is created in such a way where one data entry is shared across the whole network. Any authorized person can see the history of any patient coming into the network.t.